Tag Archives: PADI Standards

Dive! Tutukaka – Role Model Commitment to Standards and Compliance

4 Dec

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The New Zealand ACC Workplace Safety Award goes to Dive! Tutukaka.

As a company, Dive! Tutukaka, a PADI 5 Star IDC facility based in the beautiful north of New Zealand, won the Westpac Supreme Northland Business of the Year Award in 2009.

Between then and now, the legislative and audit driven regulatory landscape in which they operate has changed dramatically. The Adventure Activities Regulations were introduced in late 2014 in New Zealand, with all operators who provide adventure activities required to undergo an annual safety audit or surveillance audit and become registered with Ministry of Business, Innovation and Employment (MBIE).

The legislative requirements of the new Maritime Operator Safety System (MOSS) under Maritime NZ also came into force in 2014, as well as the new Health and Safety Act in 2015.

In a business whose very intent is deliver defining moments, and once-in-a-lifetime memories, the challenge for Dive! Tutukaka became how to maintain a great experience that was not so sanitised it became meaningless; both for both staff and customers. Their goal remained to deliver excitement, and moments to remember, whilst being safe, accountable, looking after each other, and remaining passionate and having integrity.

Who they are, why they do what they do, and what they do it for.

Dive! Tutukaka Poor Knights Islands

The strategy was to do the very best they can, search for excellence, go beyond simply compliance or ticking a box, but aim for the next highest level – and all the while not losing the essence of the core company culture, and maintaining their passion.

In a company that has a triple bottom line mentality in-grained, Dive! Tutukaka had to search for excellence beyond compliance. That drive echoes the passion of staff and their drive as people, to be the best they can be.

Achieving the ACC Workplace Safety Award is recognition of the hard work that has gone into the last nine years, of aiming high, and not settling for less.

We are grateful, honoured, and humbled, and extremely proud of this award.

Looking after their people, and ensuring that safety is not the competitive advantage, means sharing learnings, and being open and inclusive. Total staff buy-in means engaging them in every step of a systems process, from inception to delivery.

It always was, and it always will be, about out people.

We are still Searching for Excellence Beyond Compliance, it is that passion that will drive our selves, our people, our company, our region, and our sector forward.

Whāia te iti kahurangi ki te tūohu koe me he maunga teitei

Seek the treasure you value most dearly: if you bow your head, let it be to a lofty mountain

This whakatauki is about aiming high or for what is truly valuable, but its real message is to be persistent and don’t let obstacles stop you from reaching your goal.

PoorKnights_Justin_Gilligan

Why PADI Standards are Important to PADI Members

17 May

All training programs share some fundamental concepts that need to be regularly considered by not only the training provider but also those conducting the training under the auspices of the training provider.

Educational Validity

A primary concept of any training program is the educational validity of that program.  It stands to reason that the educational validity of an activity that has inherent risks needs to be carefully considered, tested and documented to ensure that it adequately addresses those risks and provides a system of training that mitigates those risks as much as reasonably possible.

Legally Defendable

The system of training must provide clear documentation that the training was not only conducted in accordance to the training standards, but also contains the appropriate documentation that identifies the student diver was clearly aware of the inherent risks involved and chose to accept those risks.  Documents such as:

  1. Documentation that the actual training was an approved training program.  (WRSTC recognition, Government recognition, industry recognition, etc.)
  2. Documentation that the individual training provider was qualified to conduct that training. (PADI certification)
  3. Documentation that identifies that the training was conducted in accordance with the organizations training standards (Student Record Files)
  4. Documentation that the participant was aware of and assumed the risks inherent to the activity. (Liability Release and Express Assumption of Risk)
  5. Documentation that the participant was medically fit to take part in the activity. (WRSTC Medical Declaration)

If we miss out on even one of the above five components, the student diver is subject to an increased incident of risk, both to injury and/or death.  It is also increases the members’ exposure (both individual member and dive centre) to the quality management process and to litigation.

From time to time, we receive comments from members who believe that PADI Standards are inflexible and ask why PADI Standards cannot be revised or altered to fit unusual circumstances that occasionally occur while conducting PADI courses.

To illustrate these concepts, it is worthwhile to use actual incident scenarios that we have dealt with in the past.

Please review the two scenarios by visiting the PADI Pros site. Go to Training Essentials > Regulations to find this information.