Get to Know Your PADI Regional Managers

Although most of you talk regularly with your PADI Regional Manager, have you ever wanted to know more about them? We asked each of our PADI Regional Managers to answer some questions to help you get to know them a little better.

Chris Hailey – NZ & Fiji

Name: Chris Hailey

Region: New Zealand & Fiji – Region 22

OW Cert Location: Phuket

Number of Years Working in the Dive Industry: 8 years

Bucket List Dive Site: Galapagos and Socorro

Highest PADI Rating: Dive Against Debris Instructor Trainer

What do you love most about diving?: The beauty of a special place that few people have seen and then sharing that beauty with the world through photos and video.

Hans Ullrich – NT, QLD, PNG & Pacific Islands

Name: Hans Ullrich

Region: QLD, NT, PNG, Pacific Islands & French Polynesia – Region 23

OW Cert Location: Aruba

Number of Years Working in the Dive Industry: 29 years

Bucket List Dive Site: Freediving with Great Whites

Highest PADI Rating: Course Director

What do you love most about diving?: Your interaction with nature and the marine wildlife.

Damian Jones – NSW, ACT, VIC, SA, WA & TAS

Damian Jones - PADI Regional Manager

Name: Damian Jones

Region: NSW, ACT, VIC, SA, WA & TAS – Region 24

OW Cert Location: Melbourne, Victoria

Number of Years Working in the Dive Industry: 18 years

Bucket List Dive Site: Sardine Run, South Africa.

Highest PADI Rating: Course Director / Examiner

What do you love most about diving?: Seeing the big fish

Avoid the Trap

Cold Water Diver - Women in Diving - PADI DIver

Apart from medical issues, what do you think most causes or contributes to serious dive incidents? Gear failure? Conditions? Panic? No, while these can all be factors, thenumber one cause or contributor in serious accidents is bad decisions. When we make good choices and follow accepted diving practices, unpleasant experiences are very rare, even when the unexpected happens. But, studies show that when divers make poor decisions, the probability of injury, death or a close call goes up disproportionately.

This shouldn’t be surprising, but here’s the important detail: It’s rarely errors, but violations that cause or contribute to these incidents. In this context, an error is unintentionally straying from accepted practices, whereas a violation is deliberately doing so.

Rescue Diver - Boat Rescue - Flotation Rescue

In some dive incident reports, the violations are so extreme that we can only scratch our heads and ask, “What were they thinking?” But in others incidents, the violations are more understandable, at least in hindsight, and if we’re honest, we’ve all been there. It goes something like this: Pat Diver’s on a boat about to splash, and, wouldn’t you know it, Pat has left the emergency whistle normally always attached to the BCD, at home, next to the sink after washing it. Pat can even see it mentally.  A quick check finds no spares onboard . . . and that’s when Pat decides to dive anyway. We’re not going far, it’s flat calm, my buddy has one, there’s no current etc. . . . And, Pat probably gets away with it because in truth, on most dives you don’t need your whistle, and the same is true for other things, like your alternate air source. More often than not, predive checks don’t find problems and reserve gas never leaves your cylinder. Many accepted diving practices we follow on every dive (or should) prove unnecessary on most of our dives.

And that’s the trap. Since nothing bad happened, next time Pat forgets a whistle, or alternate or doesn’t want to bother with a predive check, Pat dives and gets away with it again. After a while, not having required gear, pushing limits, skipping checks etc. is Pat’s new MO.  Pat even begins to say things like “you just need it for training,” since nothing bad has happened after all of these dives, they must be unnecessary, right? (The human factors term for this is normalization of deviance. Logically, we know that eventually a whistle, alternate, reserve, predive check, etc. would make a big difference – maybe even a life-saving difference – and Pat has a bad day or worse. Problem is, it could be the next dive or next 200th; there’s no way to know.

Diver with Instructor - PADI Diver - Bahamas - Safety Skills

Thinking Differently

Since the trap is that violations seem reasonable in the moment, the solution is a different mindset. Thinking like divers (remember that from your PADI Advanced Open Water Diver course?), the mindset we want builds on the primary objective of every dive: for everyone to return safely. Then we:

Question the violation, not the dive practice. Violations assume that the dive practice is flawed under the circumstances. Because someone likely got hurt or died for us to learn a dive practice, and because there is usually no warning that this is the dive when it will keep us out of trouble, reject that assumption. The data show that violations are flawed, even if divers get away with them frequently.

Remove incentives. Many violations happen for convenience or not missing a dive, so have choices. Spare gear, reasonable time, alternative dive sites, etc. remove incentives. There’s no incentive to dive with a short fill if there’s full cylinder available. There’s no incentive to skip a proper predive check if there’s no rush to get in the water. There’s no incentive to dive in terrible conditions if there’s something else fun to do together.

Be firm. When we rationalize, it’s human nature to look for agreement, so we can help each other by politely not agreeing, ideally followed by a solution in keeping with accepted practices. “No, I disagree. Swimming back alone violates safe diving practices. How about this – we can all swim back together, then those who want to continue . . . “

PADI Diver - Underwater - Hand Signals

Be a role model. We’re less likely to violate safe diving practices when we dive with role model leaders and when we realize that we’re role models ourselves, whether we want to be or not. Role model divers continue their education, keep up with the latest data from sources like DAN, and keep first aid/CPR, Rescue Diver and oxygen skills current because they know that even without violations, incidents can still happen. As German theologian Albert Schweitzer said, “Setting an example is not the main thing in influencing others. It is the only thing.”

Dr. Drew Richardson
PADI President & CEO

PADI Completes 2018 as a Record Setting Year

Scuba diving - Tanks - cyclinder - nitrox - enriched air - out of water

PADI Members from all over the world work hard each and every day to spread their love of diving. Through sharing our passion we’re able to encourage more people to discover and continue diving the ocean planet.

Dedicated marketing specialists in each PADI office around the globe execute marketing strategies to promote the life-changing opportunities and adventure diving offers, as well as showcasing just how easy it is to get started. Specifically, the PADI team execute marketing strategies involving email marketing, events, social media and online advertising, just to name a few. However together, the hard work of the PADI family, professional members, dive centers and resorts has all helped us reach record-breaking success in 2018.

With your help we have been able to accomplish some amazing things in 2018:

  • More than 6,600 PADI dive shops and 135,000 PADI Professionals.
  • Reached 1,000,000 certifications.
  • Introduced numerous digital products and language offerings.
  • Launched PADI Travel.

What else was accomplished in 2018? Check out our quick 2018 Brand Highlights video below.

With these amazing results, it’s no surprise that PADI completed 2018 as their strongest year to date. Thanks to the dedication of passionate members across the globe, PADI now dives into 2019 with unprecedented momentum.

For more information on the marketing undertaken by PADI contact or your PADI Regional Manager.

PADI Instructor Examinations for February 2019

2/02/2019 | Cairns, Australia

2/02/2019 | Bangkok, Thailand

5/02/2019 | Gold Coast, Australia

15/02/2019 | Semporna, Malaysia

15/02/2019 | Moalboal, Philippines

16/02/2019 | Phuket, Thailand

16/02/2019 | Koh Phangan, Thailand

18/02/2019 | Malapascua, Philippines

19/02/2019 | Koh Tao, Thailand

21/02/2019 | Bohol, Philippines

23/02/2019 | Jeju Island, South Korea

23/02/2019 | Singapore 

23/02/2019 | Komodo, Indonesia

23/02/2019 | Adelaide, Australia

27/02/2019 | Khao Lak, Thailand

Professional Conduct

Workplace Harassment Form

In our ongoing series on quality and risk management issues we try provide information that can minimise the risks to divers and make diving as safe as possible. Safety includes not just physical safety but also emotional and mental safety. One such risk of emotional and physical harm is that of sexual harassment and sexual assault.

Sadly in all industries there are some people that will take advantage of the situation to assault or harass others. Indeed there are some well-published recent cases of sexual harassment and assault involving well-known sports stars, business people, politicians, and actors.

PADI professionals are widely known for their empathy, commitment to diver safety and high degree of professionalism. The diving industry, however, is not immune to these issues. Though these behaviours are thankfully rare, they can occur. It is a responsibility of all members within the industry to do whatever we can to prevent this behaviour and if we witness it to take appropriate action.

It is every PADI member’s responsibility to ensure a safe environment for diving. PADI standards also require that we:

“Treat student divers and all those involved in dive activities with respect, regardless of age, ethnicity, gender, religious affiliation, disability or sexual orientation” Page 11 Commitment to excellence.

The PADI Training Bulletin from the fourth quarter 2015 addressed this area of concern in respect of customers and student divers. The bulletin offers excellent guidance for PADI members about professional behaviour, responsibilities, physical contact, respectful communication and harassment policies. The article also addresses the store’s responsibility and way to have good policies in place to both prevent and respond to these problems.

What is sexual harassment?

One definition is behaviour characterized by the making of unwelcome and inappropriate sexual remarks or physical advances in a workplace or other professional or social situation

This behaviour can range from inappropriate sexually themed comments, ‘jokes’, asking people personal information and persistent unsolicited advances. 

What is sexual assault?

 “Sexual assault is any unwanted sexual behaviour including physical contact and threats”

While it is rare that a complaint is made it only takes a quick search on line to find stories of both divers and dive professionals being harassed. Survivors of this type of behaviour comment that they were shocked and extremely scared because they felt their lives at risk. Some felt unable to take assertive action because being underwater they felt their personal safety was at risk.

Sometimes sexual assault occurs when divers are underwater in a vulnerable position. When this occurs underwater the person subjected to the behaviour can feel powerless and fearful. This can result in panicked ascents, breath hold ascents and serious physical injury not to mention the emotional impact of the event.

Responding to complaints:

  • Investigate, take the complaints seriously and do not minimise the event.
  • Seek advice (including legal advice) if you are unsure of how to handle the complaint.
  • Report it to PADI Quality Management at
  • Reporting an assault to the police or other relevant authorities is a way to try to prevent the behaviour from continuing. In many cases complainants choose not to report what happened to them for fear of repercussion and retaliation.
  • Call the behaviour out – Let colleagues and staff know that the behaviour is not OK

How to prevent the behaviour from occurring:

One way to prevent harassment is to create a culture in which everyone is treated equally. By minimising the sexism (intentional or not) in a dive operation we can create an environment in which everyone thrives.

Positive steps you could take:

  • Have policies that address how you will respond to complaints.
  • Be mindful of how you introduce your colleagues – use their name and don’t objectify them.
  • Don’t make comments on people’s bodies, how they look, or their personal life.
  • Provide privacy when people are getting changed.
  • When addressing each other use names – rather than descriptions “young lady” “big guy”.
  • Role model the right behaviours at the workplace.
  • Treat staff equally and with respect.
  • Support women diving – Have a PADI Women’s Dive Day event – what better way to show customers and staff that you support women diving.
  • Take down the posters of scantily clad women and men. Objectifying people in advertising does not support a fair and equal workplace.

By taking these steps you will encourage your staff and customers into a positive environment in which everyone is respected. Let’s keep diving safe for all divers!

You can learn more about this topic through the many resources available in your community. If you or someone you know has been the subject of unwanted sexual contact or harassment reach out to support services in your region. If you wish to report such behaviour to PADI please contact the Quality Management department at

Immediate Feedback Devices in CPR Training

Q. May I use feedback manikins or devices that let students know if their compression rate and depth is appropriate in EFR® courses?

A. Absolutely. At least one resuscitation council, the American Heart Association, recommends the use of quality CPR feedback devices to learn adult CPR based on research. Though CPR skill repetition is essential, there is speculation that the use of feedback devices may reduce mastery time as participants self-correct in response to the device’s real-time feedback. ILCOR Guidelines in recent years have re-emphasized compression rate, depth and recoil, which make these devices an interesting teaching aid for skill mastery evaluation.   

The important aspect of using manikins that provide immediate results on compression rate, depth and recoil in EFR courses is to do so in a reassuring way, so the competent-versus-perfect philosophy outlined in the EFR Instructor course is not compromised.

Keep in mind that CPR students often feel intimidated by the practical skills and can feel performance anxiety, particularly when they’re not able to achieve great feedback results right away. Unless a level of comfort and support is achieved by the instructor in the CPR classroom, the participant’s ability to learn and retain skills and be willing to offer them in an emergency can be severely reduced. However, used properly, compression feedback devices are a teaching tool that can effectively help EFR students bring their practical CPR skills in line with current compression rate, depth and recoil guidelines.

A variety of feedback devices are available, some built into the manikin, and others can be added to and used with existing manikins.

ILCOR Consensus March 2018

Emergency First Response courses keep pace with current research and treatment recommendations in emergency care. The most recent news indicates that no changes to CPR procedures are necessary in EFR courses.

After re-evaluation of science and research, the International Liaison Committee on Resuscitation (ILCOR) most recent Consensus on Science and Treatment Recommendations do not include any changes to bystander CPR.

ILCOR reaffirmed three areas of bystander treatment as published in the journal, Resuscitation 121 (2017) 201-214:

  • We continue to recommend that bystanders perform chest compressions for all patients in cardiac arrest. We suggest that bystanders who are trained, able, and willing to give rescue breaths and chest compressions do so for all adult patients in cardiac arrest.
  • We suggest a compression/ventilation (CV) ratio of 30:2 compared with any other CV ratio in patients with cardiac arrest.
  • We suggest that bystanders provide CPR with ventilation for infants and children less than 18 years of age with cardiac arrest. We continue to recommend that if bystanders cannot provide rescue breaths as part of CPR for infants and children under 18 years of age with cardiac arrest, they should at least provide chest compressions.

Congratulations to the new EFR Instructor Trainers in the Asia Pacific Region

We wish you the very best with your EFR business.

PADI Asia Pacific is delighted to announce the new EFR Instructor Trainers from 2018 and early 2019. Multiple programs have been conducted around the Asia Pacific region. Completing the course has enabled these new EFR Instructor Trainers to teach the wide variety of EFR programs. Not only at the Instructor level but also to help build up their own EFR instructional staff.

Jon-Jon SuarezLiu Dong HaiAroldo Valerio
Yuri SakamotoSamuel NortonYoung Hoon Park
Karl Singery Restuning SandiniChoong Kwon Ko
Shu Wei GohChien-Ming ChenYu Chan Won
Claire BakerHsien-Yin LinHong Sung Lee
Trevor NealMing Wei ChiJoon Sik Yu
Kenny RamdhonyKatie SpinkYoung Min Choi
Tan Jemmy TanjungLena NorrYang Hee Jo
Tam Kit FungMootoosamy Moorghen Sunil Kim
Ming Chau Roger ChanMarie-Emilie CangoJong Pil Yang
Weonsin SongPierre BritsDo Young Moon
Bryan BaileyScott RobertsSeul A Ha
Kookjae LeeRebecca WastallJin Suk Park
Xiaoyu PeiMark WastallKyung Yil Lee
Takuma YamamotoAleksei PermakiovSeung Mok Han
Wayne Hung Wei LiaoWayne BudgenKyung Lee
Selahattin AkinTroy MurrayHyukjoon Kim
Shubin YiLushan HeSu Young Kim
Kai WangJulian PirieChul Kwon Lee
Adi HaliemMonique RichardsKyung Ho Jung
Augusto AlparceJamie HullKyuchul Cho
Ketut CariasaMan Chung Leung Sung Won Kim
Ni Made JulianiSze Po FunHyunjae Park
Shaobin XieLijun TangJin Myung Kim
Lin QiaoKewalyn PrapansinSeung Mok Han
Seong Cheol KimJung Woo SeoSungkuk Kim
Jaewon KimJi Kyung JeongDeuk Hun Ahn
Jong Yul Kim Jae Jung Park Bastiaan van der Kuijl

This highly prized qualification allows these professionals to further expand their EFR businesses beyond diving markets.

We wish everyone the very best of success for the future.

Are you interested in growing your business? See all the upcoming EFR Instructor Trainer Courses.

How to Use the EFR Logos and Trademarks

Did you know as Emergency First Response Instructor Trainers you are allowed to use and reproduce the latest logos and images to promote your business?

The EFR logo is available to current and renewed EFR Instructors and registered EFR Centers offering EFR programs.

The word EFR and the EFR logo, which consists of a heart with a pulse line inside a box, with the words Emergency First Response, can be used on your promotional materials such as specifically printed brochures, or any interactive digital or broadcast media including web sites.

Some limitations you need to be aware of are:

  • The EFR logo cannot be placed on goods that you intend to sell (such as mugs or T-shirts). If you want to use the logo on staff shirts for example, you will need to get separate written authorization.
  • Websites and promotional material should clearly identify the EFR instructor who will be conducting any training.
  • You are not able to use EFR name or logo in internet domain names or email addresses.
  • It cannot be combined with other marks, symbols, language or be altered in any way. You need to follow the exact format, character, general appearance, type style, background and proportions of the logo/mark.

Guidelines and Terms of Use can be found on the EFR Instructor Site (PADI Members need to access via PADI Pros’ Site/Training Essentials/EFR/EFR Instructor Site) under Toolkit/General Forms. You can also view the EFR License Agreement.

Here you will find the current Trademark Usage Guidelines and specific advice on how to use and reproduce the latest logos and images appropriately, to promote your business successfully. By using the logo in this way you will ensure that you receive maximum exposure and at the same time remain within the license agreement regarding logo and trademark use.

PADI First Responder in Action – Dilshan Nanayakkara

Being PADI Professionals, we are all aware of the importance of Emergency First Response (EFR) courses and first aid training in general. The EFR course provides comprehensive first aid training to not only help us prepare for a variety of situations but to also help us properly care for an injured or ill person.

While some of us may think (and hope) that we will never have to use our EFR training in an emergency situation, others have already had to use their EFR skills to save lives. One of these heroic individuals is Sun Diving Center owner, Master Scuba Diver Trainer and Emergency First Response Instructor Dilshan Nanayakkara. Dilshan was able to use his EFR skills in full force to successfully resuscitate and save an unconscious civilian.

Dilshan Nanayakkara- Diver- Instructor- India

We asked Dilshan some questions about his courageous and brave efforts:

What were you doing before the incident?

I was taking a guest from my PADI Dive Center on a guided snorkelling tour at Jungle Beach, Sri Lanka. We arrived at the site on my dive center boat and snorkelled for around an hour. We then decided to go back to shore which is where I saw around 50 people, oddly gathering together on the beach.

What happened next?

I immediately knew something was wrong so I left my snorkelling gear on the beach and ran towards the crowd. When I reached the crowd I saw a man lying on the ground, lifeless, with his friends crying around him. I told everyone I was a trained Emergency First Responder and knew what to do. Instinctively, I first checked for his pulse – but there was not one. I suddenly started yelling “call for an ambulance!” and rolled the patient onto his side to open and check his airways. After this, I immediately gave him two rescue breaths and began CPR. The only thing running through my head at this point was “I need to save this guy’s life.” After the second round of CPR the patient started vomiting. Then finally after one deep breath, the patient miraculously started breathing again.

Did the ambulance then take over from you?

Unfortunately, Jungle Beach is a location that can’t be reached by ambulance. So I had to make a decision on the best (and fastest) way to get the patient to a hospital. I decided to drive him on my boat and meet the ambulance on the closest main road. From here, I was able to quickly tell the paramedics what I witnessed and what first aid I provided him. Overall, the whole experience ended in around 25 minutes but will remain a learning life experience for me, forever.

How is the patients’ health and recovery since the incident?

The patient’s family called me the night of the incident and told me that the doctors had successfully removed water from his lungs, which means he should get better. A week later the patient was able to be discharged from hospital.

Did your Emergency First Response (EFR) skills help you in this situation?

Yes and without these skills I might not have been able to save this man’s life. Therefore, I want to thank PADI for including the EFR course in the structure of the PADI Rescue Diver course. Without PADI, I wouldn’t have become an EFR Instructor or known how to help save this man’s life.

Why should everyone complete their Emergency First Response (EFR) course?

I think that the EFR course is one of the greatest courses that gives you the most important skills that you could ever learn as a human. I believe that this course is essential to both divers and non-divers as it will help them be prepared for any situation. We will never know when accidents are going to occur or when we might need to save another person’s life. Therefore, it’s imperative that we know how to help an injured or ill person and ultimately, how to save someone’s life, if ever needed.

Dilshan Nanayakkara- Diver- Instructor- India

Congratulations to Dilshan for not only putting your EFR skills to use under extreme circumstances, but for also effectively responding in a manner that was able to successfully save this man’s life.